Effective Date: June 2025

Welcome to Tehzeebian. These Terms and Conditions govern your use of our website at tehzeebian.com and your purchase of any products from our online store. By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please do not use our website or purchase our products.

These Terms and Conditions are governed by and construed in accordance with the laws applicable in Punjab, Pakistan. Tehzeebian reserves the right to update these terms at any time without prior notice.

1. About Tehzeebian

Tehzeebian is a premium online women’s clothing brand based in Sheikhupura, Punjab, Pakistan. We sell a curated range of fashion products, including Lawn Collections, Embroidered Suits, 3 Piece Suits, Unstitched Dresses, and Seasonal Collections through our official website at tehzeebian.com. You may contact us at any time at tehzeebcloths@gmail.com.

2. Use of This Website

Permitted Use:

You may use tehzeebian.com solely for lawful purposes and in a manner consistent with all applicable laws and these Terms. You agree not to:

• Use the website for any fraudulent, unlawful, or harmful purpose
• Submit false, misleading, or inaccurate information when placing an order
• Attempt to gain unauthorised access to any part of our website, server, or database
• Introduce viruses, malware, or other harmful code to our website
• Reproduce, copy, distribute, or commercially exploit any content from our website without written permission
• Engage in conduct that disrupts or interferes with the normal operation of our website

Account Responsibility:

If you create an account on tehzeebian.com, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately at tehzeebcloths@gmail.com if you suspect any unauthorised use of your account.

3. Product Information & Accuracy

Tehzeebian makes every effort to display our products accurately, including descriptions, fabric details, colours, and measurements. However, please note the following:

• Colours may appear slightly different on screen due to variations in monitor calibration and display settings
• Product descriptions are written to the best of our knowledge and are updated regularly
• We reserve the right to correct any inaccuracies in product listings, pricing, or descriptions at any time without prior notice
• Images used on our website are representative of the actual product but may differ slightly from the physical item due to photography lighting and styling

4. Pricing & Payment

Pricing Policy:

All prices listed on tehzeebian.com are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. Tehzeebian reserves the right to modify prices at any time without prior notice. The price charged will be the price displayed at the time your order is placed and confirmed.

Payment Methods:

• Cash on Delivery (COD) — Available all over Pakistan
• Bank Transfer — Details provided at checkout
• Online Payment — As available on the website at the time of purchase

  In the event of a pricing error on our website, we reserve the right to cancel the affected order and notify you promptly. You will receive a full refund if payment has already been made.

5. Orders & Contract of Sale

When you place an order on tehzeebian.com, you are making an offer to purchase the selected products. A binding contract of sale is formed only when we send you an Order Confirmation communication. Tehzeebian reserves the right to cancel or refuse any order for the following reasons:

• Product is no longer in stock or available
• A pricing or product description error has been identified
• We are unable to obtain payment authorisation
• Suspected fraudulent activity or misuse
• Delivery to the provided address is not feasible

In all such cases, you will be notified promptly and any payment made will be refunded in full.

6. Shipping & Delivery

Tehzeebian currently ships within Pakistan only. All orders are subject to product availability and payment verification. Estimated delivery timelines are provided as a guide and are not guaranteed. Tehzeebian is not liable for delays caused by courier companies, adverse weather, natural disasters, or circumstances beyond our reasonable control. Please refer to our separate Delivery Information page for full details on shipping zones, timelines, and charges.

7. Intellectual Property

All content on tehzeebian.com — including but not limited to logos, brand name, product photographs, graphics, text, design elements, and website code — is the exclusive intellectual property of Tehzeebian and is protected under applicable Pakistani intellectual property law.

You may not reproduce, copy, distribute, modify, transmit, or commercially exploit any content from our website without our express prior written consent. Unauthorised use of our intellectual property may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Tehzeebian shall not be held liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of our website or products
• Loss of profit, data, or business opportunity resulting from any technical fault or website downtime
• Delays, losses, or damage to orders caused by third-party courier services
• Any inaccuracies in product information that are corrected promptly upon discovery

Our maximum liability to you for any claim arising from a purchase shall not exceed the total amount paid by you for the relevant order.

9. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising from these Terms or your use of tehzeebian.com shall first be attempted to be resolved amicably through direct communication. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Punjab, Pakistan.

10. Amendments to These Terms

Tehzeebian reserves the right to update, modify, or replace these Terms and Conditions at any time. The current version will always be published on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page before each purchase.

11. Contact — Terms & Conditions

Frequently Asked Questions — Terms & Conditions

Q:  Do these Terms & Conditions apply to all purchases on tehzeebian.com?

A:  Yes. These Terms and Conditions apply to all visitors, users, and customers of tehzeebian.com. By browsing our website or placing an order, you agree to be bound by these terms in their entirety.

Q:  Can Tehzeebian cancel my order after I have placed it?

A:  Yes, in limited circumstances. Tehzeebian may cancel an order if the product is out of stock, a pricing error is identified, payment cannot be verified, or fraud is suspected. You will be notified immediately and any payment made will be refunded in full.

Q:  What happens if there is a dispute about my order?

A:  In the event of a dispute, we strongly encourage you to first contact our customer support team at tehzeebcloths@gmail.com so we can attempt to resolve the matter amicably. All formal disputes are subject to the jurisdiction of the courts of Punjab, Pakistan.

Q:  Can I use Tehzeebian’s product images on my own website or social media?

A:  No. All images, text, and content on tehzeebian.com are the exclusive intellectual property of Tehzeebian and may not be reproduced or used without our prior written permission. Unauthorised use may result in legal action.

Q:  Are these Terms & Conditions subject to change?

A:  Yes. Tehzeebian reserves the right to update these Terms at any time. The most current version is always available at tehzeebian.com/terms-and-conditions. We encourage customers to review the terms before each purchase.